The rental period for games is one calendar month (“Rental term”) for your personal, non-commercial use. Your credit card will be charged on the date you sign up and will renew on the same day each month until you cancel service. The charges to your card will include payment for the Rental Term and a Kshs 1000 per game refundable deposit.
Your credit card will be charge Kshs 1000 per Rental Term for each game you rent from us. Your rental will be automatically renewed for a new Term, unless you notify us that you are terminating the rental, no less than three business days prior to the expiration of the term.
After holding a game for a minimum of one rental period, Customers have the option to exchange their games for different ones if they would like.
We do not charge for delivery or pickup within the Nairobi area, as defined by the I494/I694 loop, but we do charge a fee of Kshs 1500 if you or your authorized adult is not present at the delivery or pickup location on the delivery date. The decision to deliver outside Nairobi area will be at our sole discretion and will be subject to a one-time per-game Kshs 1000.00 extended area delivery fee.
Upon request of a Special Event Rental, a written quote will be provided to define the Rental Term, rental rate, damage deposit sales tax, and delivery fee (if applicable).
A Kshs 1500 per game reservation fee will be required in advance to hold the game(s) for the event. The reservation fee is non-refundable but will be applied toward the rental balance, which will be due in full the day prior to the event. A delivery fee may apply and will be determined by the number of games rented, the location and duration of the event. A Kshs 1000 damage deposit fee is required for each game and will be fully refunded after the event if there is no damage to the games.
After holding a game for a minimum of one rental period, Customers have the option to exchange their games for different ones if they would like.
Short-term, Special Event Rentals may not be suitable for all types of events and will be considered on a case-by-case basis.